FAQs - Information about AmMed Direct®

   
Q: How is AmMed Direct different from all other providers?
A:

The Better Care Program, offered by AmMed Direct, provides free support, education and guidance to make life with diabetes easier. The Better Care Program was developed because we understand that living with diabetes requires more than just monitoring your blood sugar.

This program provides the caring support you need to make healthy choices and feel your best. Along with free home delivery of diabetes test supplies, AmMed Direct provides a bridge that connects you with the friendly, caring support you need to help follow your prescribed plan of care. Living with diabetes is a journey, and the Better Care Program helps you every step of the way.

   
Q: How long has AmMed Direct been in business?
A:

AmMed Direct was founded in 1999, and we have helped almost two million people make their life with diabetes easier.

   
Q: Are you a member of the American Diabetes Association?
A:

Yes, we are a member of the ADA.

   
Q: Are you a member of the Better Business Bureau?
A:

Yes, AmMed Direct is a proud member of the Better Business Bureau.

   
Q: Do I qualify for the Better Care Program if I have Medicare?
A:

Yes, AmMed Direct is a participating Medicare Part B provider and Medicare Part D participant. We welcome members with Medicare, and we will handle all your Medicare paperwork for you. If you order test supplies from AmMed Direct, you’ll automatically gain access to all of the great benefits of the Better Care Program. This is a fast, simple process, and there’s no cost, no risk and no obligation.

   
Q: What amount will I be billed?
A:

You will be billed only for what your insurance does not cover.

   
Q: Do I qualify for the Better Care Program if I have Medicaid as my primary insurance?
A:

You will qualify if we are a participating Medicaid provider in your state. To confirm if you qualify for the program, call us at 1-800-931-1447.